Signs of a Reliable Roofing Contractor

When it comes to your home and your roof, you only want to the best. It’s important to do your homework ahead of time to find the most reliable roofers in your area. Here are a few tips from the Superior Roofing Company of Georgia to help you find the most reliable roofing contractors in Dunwoody.


Reviews

When you search for local roofing companies, the best place to start is online. Websites like Google and Angie’s List are a great way to shop around and check online reviews from previous clients. Takes these reviews with a grain of salt, however. The best place to research company reviews is the Better Business Bureau. The BBB acts as a third-party mediator between businesses and clients. Businesses are not allowed to delete negative reviews. Instead, they're given the opportunity to address customer complaints in a public setting. This feature will give you a first-hand account of how a company works with their customers to resolve issues.


Reputation

Another sign of a reliable roofing company is their reputation in your community. Companies with good rapport are known not just for their work, but for their involvement in the local community. You’ll often see these companies at community and charity events. Ask family, friends, and neighbors about roofing companies they’ve used. Were they happy with the services they received? Did they shop around for estimates? Do they feel that the pricing was reasonable compared to other companies in the area? Did the company work with them on special requests? What ultimately lead them to their final decision? Previous customers are usually eager to share their experiences, especially when it comes to companies with good rapport.


Responsiveness

Pay close attention to the level of responsiveness of roofing companies in your area. As you make your initial inquiries, either via phone or email, take note of how quickly companies respond. When you call them on the phone, do you get a voicemail or an actual person? How quickly do they respond to inquiries made after business hours or on the weekends? The turnaround time on requests is often an indication of the level of responsiveness of a particular company. In the event of an emergency, responsiveness is key to resolving issues with your roof.   


Business Credentials

Whether you're shopping for roofers, plumbers, or electricians, always ask for their business license and insurance. These pieces of information are vital to protecting yourself from scam artists. A business license is issued by your local authorities and must be renewed on a regular basis. You can verify this by calling your licensing authorities. Business insurance protects you and your property in the event of an accident. If a technician makes a mistake or is hurt while working on your home, the company's insurance is supposed to cover the damages.


With these tips from the professionals at the Superior Roofing Company in Georgia, you’re sure to find the more reliable roofing contractors in Dunwoody.